At KiNGKANG, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.
Returns
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You may request a return within 30 days of receiving your item.
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To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
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Proof of purchase (such as your order confirmation or receipt) is required to process your return.
Refunds
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Once we receive and inspect your return, we will notify you by email.
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If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5–10 business days.
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Please note that shipping fees are non-refundable.
Exchanges
We only replace items that are defective or damaged. If you need to exchange an item for the same product, please contact us at [email protected].
Shipping Your Return
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Customers are responsible for paying shipping costs for returning items.
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We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Contact Us
If you have any questions about our Refund & Returns Policy, please contact our customer support team at: